🚨 Report an Issue

Help us maintain a safe and welcoming community for all paddlers

Your Safety and Comfort Matter

PaddleLoco is committed to maintaining a safe, respectful, and inclusive community. If you've experienced or witnessed something that makes you uncomfortable, violates our community guidelines, or poses a safety risk, please let us know.

All reports are taken seriously and reviewed promptly by our moderation team. You can report anonymously if you prefer.

What would you like to report?

Contact Information (Optional)

Providing contact information helps us follow up with you, but reports can be submitted anonymously.

Incident Details

Supporting Information

Urgency and Preferred Action

Community Guidelines Reminder

PaddleLoco maintains a zero-tolerance policy for:

  • Harassment, discrimination, or hate speech
  • Threatening or inappropriate behavior
  • Sharing inappropriate or illegal content
  • Deliberately providing false safety information
  • Spamming or commercial solicitation
  • Violating others' privacy or safety

What happens next:

  • Your report will be reviewed within 24-48 hours
  • We may contact you for additional information (if you provided contact details)
  • Appropriate action will be taken based on our investigation
  • You'll receive an update on the resolution (if you requested follow-up)

Other Ways to Report

📧 Email

safety@paddleloco.ca

For serious safety concerns or if you prefer email

🚨 Emergency

Call 911

For immediate danger or illegal activity

💬 Private Message

Contact a moderator in the community forums

For less formal issues or questions

📞 Crisis Support

Ottawa Crisis Line: 613-238-3311

24/7 support for mental health crises

🔒 Your Privacy and Safety

  • Confidentiality: Reports are only shared with necessary moderation team members
  • Anonymous Options: You can submit reports without providing any personal information
  • No Retaliation: We prohibit retaliation against people who report issues in good faith
  • Professional Handling: All reports are handled with care and professionalism
  • Documentation: We keep records to identify patterns and prevent future issues